- Ibrahim Rajab Quotaish Complex, Building 26, Al Al-Bayt Street, Dabouq, P.O. Box 127, Amman 11822, JORDAN
- M: +962 (79) 915 55 61
- T: +962 (6) 541 22 81
- F: +962 (6) 541 22 82
- W: +962 (79) 721 55 54
- Email: info@trak-link.net
FAQ
Contract commitment period.
Annual
Subscription process.
contract signing,
installation, and
commitment.
Subscription price.
Depends on the
required solutions
and services to meet
the client’s needs.
Contact us for
details: +962 7 991 5
55 61
Device installation location.
Varies on depending the type of vehicle.
Location
26, Ibrahim Rajab
Qutaish Complex, Al
Al-Bayt Street,
Dabouq, P.O. Box
127, Amman 11822,
Jordan
Do the devices support 4G?
Yes
Can the vehicle be turned off remotely?
It depends on the type of vehicle
Is there a mobile application?
Yes, there is a mobile app, and the system can also be accessed via computer through a program link provided to the client by us
Does the system support the Arabic language?
The system supports both Arabic and English languages
Is it possible for someone other than the vehicle owner to sign the contract?
No, the contract must be signed by the vehicle owner or by an authorized bank-certified proxy from the vehicle owner
Payment method for companies.
Can the software be used by more than one user?
Anyone with the login credentials can use the software
Can the device be installed on a vehicle under dealer warranty?
Yes, installation can be done by us under the supervision of the dealership
Can a tracking device be installed on an electric vehicle?
Yes, with certain installation limitations
Is it possible to install an engine immobilizer on electric vehicles?
No
Are there alerts for over speeding?
Yes, they can be set by the client
Can specific areas be set on the map (GeoFencing)?
Yes
Is it possible to install cameras inside the vehicle?
Yes